Erin Patchell - Positivist Group and Trained to Help

Erin Patchell, founder of the Positivist Group, discusses how her company helps purpose-driven businesses make a bigger impact in the world. The Positivist Group works with organizations that want to make a difference in their internal or external communities. They help these businesses achieve their goals through various interventions, such as employee surveys, leadership development systems, coaching programs, and workshops. Erin emphasizes the importance of having a team of advisors and mentors to support and guide entrepreneurs. She also talks about the origin of the name 'Positivist Group' and the philosophy behind it. Additionally, Erin mentions the Train to Help Project, a technology product funded by the Positivist Group, which aims to provide training and support for individuals with intellectual disabilities. Train to Help aims to build more inclusive customer service environments in brick and mortar businesses through the power of customer service. They offer online training for employees and employers to learn how to build inclusive environments and serve people with disabilities. Train to Help also has a business recognition platform where businesses can promote themselves as inclusive and be found by people with disabilities. The project is currently focused on Ontario and Quebec but has plans for expansion.

Erin can be found here:

Email - ⁠erin@positivist.ca⁠

LinkedIn - ⁠linkedin.com/in/erin-patchell⁠

Positivist Group

Website - ⁠positivist.ca⁠

LinkedIn - ⁠linkedin.com/company/positivistgroup⁠

Facebook - ⁠facebook.com/positivistgroup⁠

The Trained to Help Project

Website - ⁠trainedtohelp.com⁠

LinkedIn - ⁠linkedin.com/showcase/trainedtohelp⁠

Facebook - ⁠facebook.com/trainedtohelp⁠

OBJ article - ⁠https://obj.ca/ottawa-firm-positivist-group-pilot-businesses-disabilities/

Takeaways

• The Positivist Group helps purpose-driven businesses make a bigger impact in the world by providing interventions and support.
• Having a team of advisors and mentors is crucial for entrepreneurs to navigate challenges and achieve their goals.
• The name 'Positivist Group' reflects the belief in empiricism and the importance of maintaining a positive mindset.
• The Train to Help Project, funded by the Positivist Group, aims to provide training and support for individuals with intellectual disabilities. Train to Help aims to create inclusive customer service environments in brick and mortar businesses.
• The online training platform teaches employees and employers how to serve people with disabilities and meet AODA customer service standards.
• Train to Help also offers a business recognition platform for inclusive businesses.
• The project is currently focused on Ontario and Quebec but has plans for expansion.

Sound Bites

• "We help purpose-driven businesses make a bigger impact in the world by growing their top line and their bottom line."
• "There's something else that they want to achieve. And so we help them figure out what that is sometimes, and then we help them go about how to do that in the most efficient way possible."
• "We analyze them, we try to filter them for the highest priorities given the goals that the organization has, and then we start sort of chipping away at it."
• "We are aiming to build more inclusive customer service environments in brick and mortar."
• "They're going to learn how to build more inclusive environments, how to serve people with disabilities."
• "27% of the Canadian population has at least one disability that affects their ability or mobility in the real world."

Keywords: Positivist Group, purpose-driven businesses, impact, interventions, team, advisors, mentors, Train to Help Project, technology product, intellectual disabilities, Train to Help, inclusive customer service, brick and mortar businesses, online training, business recognition platform, disabilities, AODA customer service standard, expansion, Positivist Group